ERIC Number: EJ1147295
Record Type: Journal
Publication Date: 2017-Jul
Abstractor: As Provided
Communication Conflict Styles, Perception of Ethical Environment, and Job Satisfaction among College and University Counselors
Jodoin, Elizabeth C.; Ayers, David F.
Journal of College Counseling, v20 n2 p139-153 Jul 2017
This quantitative study examined the perceptions of college and university counselors (N = 669) regarding their ethical environment, job satisfaction, and ways of dealing with organizational conflict. Findings indicated that counselors manifested an average, but not positive, perception of their ethical environment. Job satisfaction was highest among counselors employed at small institutions. While variable, communication conflict styles indicated possible power struggles occurring within counseling centers. Implications for campus-based counseling centers are discussed.
Descriptors: School Counselors, Higher Education, Counselor Attitudes, Ethics, Job Satisfaction, Coping, Conflict, Work Environment, Institutional Characteristics, Communication Strategies, Power Structure, Statistical Analysis
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A