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ERIC Number: ED380653
Record Type: RIE
Publication Date: 1994
Workplace Communication: Meaningful Messages.
Travis, Lisa; Watkins, Lisa
This learning module emphasizes workplace communication skills with a special focus on the team environment. The following skills are addressed: speaking with clarity, maintaining eye contact, listening carefully, responding to questions with patience and an open mind, showing a willingness to understand, giving instructions clearly, and formulating questions, opinions and responses carefully. The module includes units for six class sessions. Each unit includes the following materials: rationale, learning objectives, curriculum notes and references for the instructor, course outline, introduction, evaluations, information sheets, problems to solve, and transparency masters, pretests and posttests, and course evaluations. (KC)
Descriptors: Adult Basic Education, Behavioral Objectives, Communication Skills, Communication (Thought Transfer), Community Colleges, High School Equivalency Programs, Learning Activities, Learning Modules, Literacy Education, Nonverbal Communication, Two Year Colleges, Verbal Communication, Workplace Literacy
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Colorado State Community Coll. and Occupational Education System, Denver.; Pikes Peak Community Coll., Colorado Springs.
Note: For related documents, see CE 068 598-610.