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ERIC Number: ED524539
Record Type: Non-Journal
Publication Date: 2010
Pages: 440
Abstractor: As Provided
ISBN: ISBN-978-1-1244-4515-1
Virtual Chironomia: A Multimodal Study of Verbal and Non-Verbal Communication in a Virtual World
Verhulsdonck, Gustav
ProQuest LLC, Ph.D. Dissertation, New Mexico State University
This mixed methods study examined the various aspects of multimodal use of non-verbal communication in virtual worlds during dyadic negotiations. Quantitative analysis uncovered a treatment effect whereby people with more rhetorical certainty used more neutral non-verbal communication; whereas people that were rhetorically less certain used more emotional non-verbal communication elements. Several patterns uncovered in discourse analysis demonstrated that people used non-verbals to demonstrate agreement or concern, to disambiguate and reduce uncertainty, to repair the negotiation task, to introduce humor and to put rhetorical pressure on their opponent. When surveyed, participants did not see their non-verbal communication use as rhetorically important despite picking up subtle differences of their own behavior and their partner that were confirmed by the quantitative and qualitative analysis. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A