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ERIC Number: ED551037
Record Type: Non-Journal
Publication Date: 2012
Pages: 106
Abstractor: As Provided
ISBN: 978-1-3030-2416-0
Conflict Management Styles in an HBCU HSI Community College Setting
Schmittou, Natasha P.
ProQuest LLC, Ph.D. Dissertation, University of the Incarnate Word
The purpose of this quantitative study is to investigate the conflict management styles in an HBCU and HSI community college and how gender, power position, age, educational level, and ethnicity influence conflict management. A convenience sample of 80 administrators and 220 subordinates completed an electronic demographic survey and the "Rahim Organizational Conflict Inventory-II" measuring conflict management styles--integrating, obliging, dominating, avoiding, and compromising. Nahavandi's (2003) transformational approach to leadership which is sister to the Leader-Member Exchange (LMX) Theory approach emphasizes the importance of developing and maintaining relationships between leaders and followers. Main findings showed differences in conflict management styles between power positions. The whole community college scored highest in both integrating and compromising conflict management styles, with administrators scoring higher than subordinates. The integrating and compromising environment within the institution was more influential than the expected conflict management styles related to gender, age, educational level, and ethnicity. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Two Year Colleges; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A