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ERIC Number: EJ919793
Record Type: Journal
Publication Date: 2011-Mar
Pages: 8
Abstractor: As Provided
ISSN: ISSN-0961-0006
How to Communicate with a Machine: On Reading a Public Library's OPAC
Saarti, Jarmo; Raivio, Jouko
Journal of Librarianship and Information Science, v43 n1 p22-29 Mar 2011
This article presents a reading of the user interface in one public library system. Its aim is to find out the frames and competences required and used in the communication between the computer and the patron. The authors see the computer as a text that is to be read by the user who wants to search for information from the library. The transition from the traditional library to the digital library has meant that the communication process has changed radically. It seems that library systems are planned mainly for the advanced user, i.e. for librarians or individuals with a librarian's skills. Some suggestions on how to improve this situation are given. (Contains 2 figures.)
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A