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ERIC Number: ED581748
Record Type: Non-Journal
Publication Date: 2017
Pages: 160
Abstractor: As Provided
ISBN: 978-0-3554-8898-2
A Case Study on Leadership Identity Development of Tutors in a Learning Center
Crandall, Samantha L.
ProQuest LLC, Ed.D. Dissertation, Lindenwood University
The effectiveness of a tutor training program is often only measured by student results rather than tutor outcomes (CRLA, 2016). Experiences in college, such as on-campus employment, greatly contribute to the development of students (Savoca, 2016). However, little research exists on the leadership development of tutors (NADE, 2016). Having a better understanding of how tutoring experiences, learning center environments, and leaders of tutor programs influence tutors' leadership identity development offers the potential to help learning center professionals and other on-campus employers as they design programs to impact employees as future leaders. In this study, leadership identity development of tutors working at a learning center with a tutor training program certified by the College Reading and Learning Association (CRLA) was explored. A qualitative, case study design was selected for this study. The Leadership Identity Development (LID) model was applied as the study's conceptual framework (Komives et al., 2009). Interviews with eight tutors employed at a learning center in a Midwestern community college were conducted. Data analysis resulted in the emergence of four major themes: Working in a family environment, working with diverse others, leadership empowerment, and tutors as leaders. In this study, tutors exhibited interdependent relationships, and tutors with higher levels of CRLA certification reflected leadership perspectives in line with higher stages of the LID model than tutors with level 0 or 1 certification. Based on the findings of this study, learning center professionals can intentionally create an empowering work environment to stimulate the personal and professional growth of tutors and sustain the culture of the learning center through mentorship and training programs. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A