Contends that business education, including keyboarding, accounting, word processing, and business fundamentals, will have a crucial role in preparing productive citizens in the emerging service-related economy. (TE)

Discusses the importance of teaching word processing skills in office procedures courses. Elements of such a program include word processing equipment, machine dictation and transcription, keyboarding applications, copy processing, records management, and word processing simulation. (CT)

Defines the components of the office of the future: data processing, micrographics, optical character recognition, telecommunications, and word processing. Also discusses teacher responsibility, student preparation, future challenges, and teacher awareness. (CT)