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Bartels, Lynn K.; Nordstrom, Cynthia R. – Performance Improvement Quarterly, 2012
We examined whether the reason offered for electronic performance monitoring (EPM) influenced participants' performance, stress, motivation, and satisfaction. Participants performed a data-entry task in one of five experimental conditions. In one condition, participants were not electronically monitored. In the remaining conditions, participants…
Descriptors: Feedback (Response), Motivation, Performance Technology, Performance Based Assessment
Mallo, Jason; Nordstrom, Cynthia R.; Bartels, Lynn K.; Traxler, Anthony – Performance Improvement Quarterly, 2007
Electronic Performance Monitoring (EPM) is a common technique used to record employee performance. EPM may include counting computer keystrokes, monitoring employees' phone calls or internet activity, or documenting time spent on work activities. Despite EPM's prevalence, no studies have examined how this management tool affects older workers--a…
Descriptors: Performance Based Assessment, Job Performance, Older Workers, Age Differences