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ERIC Number: EJ801761
Record Type: Journal
Publication Date: 2005
Pages: 16
Abstractor: As Provided
ISSN: ISSN-0968-4883
Using "Kaizen" to Improve Graduate Business School Degree Programs
Emiliani, M. L.
Quality Assurance in Education: An International Perspective, v13 n1 p37-52 2005
Purpose: To illustrate the applicability of "kaizen" in higher education. Design/methodology/approach: "Kaizen" process was used for ten courses contained in a part-time executive MS degree program in management. Findings: "Kaizen" was found to be an effective process for improving graduate business school courses and the value proposition for students. Research limitations/implications: Further opportunity to quantitatively correlate "kaizen" results with student satisfaction. Practical implications: "Kaizen" can help higher education institutions compete more effectively against both traditional non-profit and newer for-profit sources of higher education. Originality/value: Presents insights, lessons learned, and critical reflections from the first known application of "kaizen" in higher education for this purpose. (Contains 2 tables a 3 notes.)
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A