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Peer reviewed Peer reviewed
ERIC Number: EJ671839
Record Type: Journal
Publication Date: 2003
Pages: N/A
Abstractor: N/A
ISSN: ISSN-1066-2243
Waiting Online: A Review and Research Agenda.
Ryan, Gerard; Valverde, Mireia
Internet Research, v13 n3 p195-205 2003
Reviews 21 papers based on 13 separate empirical studies on waiting on the Internet, drawn from the areas of marketing, system response time, and quality of service studies. The article proposes an agenda for future research, including extending the range of research methodologies, broadening the definition of waiting on the Internet, and continuing the interdisciplinary research approach. (Contains 54 references.) (MES)
Publication Type: Information Analyses; Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A