Discusses the importance of internal communication in creating a productive organization; characteristics of effective internal communication; and how to apply these ideas within schools. (SR)

Purpose: Based on the sample of the European information and communications technology (ICT) companies, this paper aims to identify which strategy of knowledge generation is most beneficial for companies--internal knowledge development or absorption of knowledge external to the company through corporate acquisition or merger.…

Purpose: The purpose of this article is to outline the role of human resource development (HRD) in Lean strategy as the context for assessing interactions with internal customers. Identifying the perceived gap in role expectations and fulfillment emphasizes important priorities and offers tangible measures for assessing HRD contributions. A focus…

A study identified and categorized different types of internal communication systems and developed an applied model of internal communication in adaptive organizational systems. Twenty-one large organizations were selected for their varied missions and diverse approaches to managing internal communication. Individual face-to-face or telephone…

When it comes to keeping an organization on the cutting edge, there is one thing that effective leaders cannot afford to neglect--and that is relationships. To support a quality public relations program in school districts, one of the most important relationships to cultivate is that with building principals. Talk to any seasoned school public…

Focusing on the analysis of communication networks within organizations with an eye toward implications for study of external communication, this paper (1) develops a systems theory/communication view of the nature of formal organizations, (2) illustrates the notion of holistic organizational communication networks in organizations which include…

In "modern organizational theory" communication is the focal point for the application of systems analysis to the functioning of an organization. "Systems" have been defined as interacting elements. If the elements interacting are entirely internal, the system is closed; while if the interaction is among internal and external elements, the system…

The project reported in this paper reflects an effort to establish an audit plan which can serve as a basis for discussion and which may evolve into a useful research tool for studying the internal information diffusion system of a complex organization. A mass communication model, modified from Harold D. Lasswell, was adopted to represent the key…

This dissertation examines, from a managerial interpretive perspective, how information systems contribute to firms' specific competitive actions and responses, and the resultant impacts upon firm performance. The findings from this research suggest that the answer may well lie within the role of information systems in firms' competitive dynamics…

THe confusing and often contradictory literature on organizational effectiveness is reviewed briefly, followed by a discussion of the leading models of effectiveness, their relative applicability to colleges and universities, questions for guiding the design of a specific study of organizational effectiveness, and guidelines for effective…

Finds evidence that schools participating in North Central Association accreditation self-studies significantly improved the internal workings of their organizations more than a similar set of matched control groups. Discusses improvements in goal focus, communications, optimal power equalization, resource utilization, cohesiveness, morale,…

A case study examined employee perceptions of the communication climate within a newspaper. Using qualitative and quantitative techniques, data were collected from 150 employees in 7 departments of a small newspaper organization, "Southwestern Newspapers". Results indicated that this newspaper can improve its communications climate by…

Little academic research has examined what public relations actually does for an organization. A study explored definitions of effectiveness in public relations and the value of effective communication. Interviews with 32 practitioners and 10 organization heads revealed numerous definitions of effectiveness, most having to do with achieving…

This volume offers a theory-based approach intended to create organizations that are both adaptable and stable, sensitive to the needs of constituents, and able to achieve goals productively. It is addressed to those who are interested in identifying and releasing organizational potential. The book begins with a practical working model of the…

Organization of the Bureau of Indian Affairs (BIA) Central Office of Education activity is evaluated in this unabridged assessment. This report includes: (1) Background (1971 establishment of the evaluation task force composed of experienced field and central office personnel); (2) Scope (functions/organization of BIA central and field based…