The international branch campus (IBC) plays a unique and important role in the globalization efforts of higher education institutions. Prior research identified and explored the challenges, motivations, and strategies exclusive to the IBC structure; however, there is limited research available regarding the experiences of administrators who…

Cultural competency and intercultural communication have gained more attention in the global workforce market as employers increasingly find intercultural communication skills in short supply among graduate hires. This study explored college students' awareness of their intercultural communication experiences. This study aimed to assess students'…

As China increasingly internationalizes its higher education system, growing numbers of Chinese learners and expatriate instructors meet in the classroom, engaging one another from their disparate cultural and pedagogical standpoints. Despite its widespread occurrence, the phenomenon of Chinese learners and Western instructors engaging one another…

The purpose of this doctoral study was to gain a deeper understanding of faculty learning from their experiences directing and teaching on short-term study abroad programs. While student learning outcomes in education abroad have been widely studied over the years (Anderson, Lawton, Rexeisen, & Hubbard, 2006; Chieffo & Griffiths, 2004;…

Challenges resulting in poor employee engagement emerge when the reality of an increasingly globalized business landscape contributing to an expanding multicultural workforce is ignored or mismanaged, which includes difficulties with organizational commitment, cross-cultural interpersonal relations, employee satisfaction, and retention of…

This study is to inform the international enrollment management profession of the cultural competency skills of professionals in the field who actively recruit international student to study at institutions of higher education in the United States. Grounded in theory by Bennett's (1986) Developmental Model for Intercultural Competency, I employed…

This phenomenological study explored the lived experience of equity, diversity, and inclusion (EDI) among multinational enterprise employees (MNE) in the homogenous Republic of Armenia. Addressing a literature gap in non-Western perspectives, the research emphasized the importance of local context in crafting effective EDI interventions for this…

Congolese/Zairean immigrant community college students face challenges at a US community college setting. The purpose of this qualitative descriptive research was to understand participants' description of their encounters. Theories helped understand the phenomenon under research. Ogbu and Simons (1998) Cultural Ecology Theory was used to…

The air transport industry (ATI) is a dynamic, communal, international, and intercultural environment in which the daily operations of airlines, airports, and service providers are dependent on information technology (IT). Many of the IT legacy systems are more than 30 years old, and current regulations and the globally distributed workplace have…

This dissertation aims at investigating the speech act of disagreement as it is carried out linguistically in an English-language asynchronous online forum between unacquainted Americans and Thais (TEFL and TESL). The analysis and interpretation of the data are based on both "emic" and "etic" perspectives, in the framework of…

Thousands of U.S. faculty travel abroad each year to teach host-country students (George, 1995). This study explores the "teach-abroad classroom", defined as "the teaching and learning processes and interactions between faculty and students" in this learning environment (George, 1987, 1995; Slethaug, 2007). Faculty and student…

The current study adopts Spencer-Oatey's theory of rapport management as the main framework, and examines the IT A participants' perceptions of their management of rapport, i.e. social relationship, with their American undergraduates, which are also compared with perceptions of American counterparts, including American professor and ATA…

The purpose of this study was to examine non-native English speaking students' activity in face-to-face versus online learning environments. The amount of foreign students in the United States increased by 3% in the academic year 2009-2010 (Open Doors, 2010). Adding close to $20 billion to the USA economy, "higher education is among the…

This qualitative case study assesses the impact of a three-year Hilton Foundation-supported, Sisters Leadership Development Initiative (SLDI) in five African nations. The goal was to evaluate the SLDI program for increasing leadership capacities of 340 women in Kenya, Uganda, Tanzania, Ghana and Nigeria. The purpose of this study was to determine…

The dilemmas, struggles, and conflicts of international students are ongoing research topics across disciplines. Utilizing a small culture approach that understands the "making and remaking" process (Holliday, 1999, p.247) of second language users/learners, this phenomenological narrative study explores the experiences of five L2 Chinese graduate…