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ERIC Number: EJ656138
Record Type: Journal
Publication Date: 2002
Pages: N/A
Abstractor: N/A
ISSN: ISSN-0898-5952
Measuring the ROI on Knowledge Management Systems.
Wickhorst, Vickie
Performance Improvement Quarterly, v15 n2 p96-127 2002
Defines knowledge management and corporate portals and provides a model that can be applied to assessing return on investment (ROI) for a knowledge management solution. Highlights include leveraging knowledge in an organization; assessing the value of human capital; and the Intellectual Capital Performance Measurement Model. (LRW)
Publication Type: Journal Articles; Reports - Descriptive; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A