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ERIC Number: EJ918067
Record Type: Journal
Publication Date: 2011
Pages: 5
Abstractor: ERIC
ISSN: ISSN-0009-1383
Perspectives: The Continuous Improvement Trap
Arnold, David L.
Change: The Magazine of Higher Learning, v43 n2 p16-20 2011
Accrediting agencies, legislators, pundits, and even higher educational professionals have become enamored with applying the language of continuous improvement to learning outcomes. The Southern Association of Colleges and Schools Commission on Colleges specifically uses the term "continuing improvement" in Core Standard 2.5, one of its non-negotiable markers of institutional effectiveness. Yet for all the effort, many people, particularly faculty, still aren't convinced that they are getting what advocates of continuous improvement seem to have promised. The standard response to doubt is to be urged to do more: collect more data, act more frequently, document more thoroughly--this "has" to work. But the problem may not be insufficient effort. It may lie instead in disconnects between the continuous improvement model as operationalized in business and industry and the attempt to apply it in an unexamined fashion to educational environments. This article presents the author's discussion on these disconnects and Ted Marchese's response.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Opinion Papers
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A