ERIC Number: EJ878018
Record Type: Journal
Publication Date: 2010-Aug
Pages: 9
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0360-1315
EISSN: N/A
Who Exactly Is the Moderator? A Consideration of Online Knowledge Management Network Moderation in Educational Organisations
Gairin-Sallan, Joaquin; Rodriguez-Gomez, David; Armengol-Asparo, Carme
Computers & Education, v55 n1 p304-312 Aug 2010
In the knowledge society, the appearance and development of new networked working and learning environments is increasingly common. In the "Accelera" project, which is the basis for this paper, we have developed an online community of practice which enables experiences and knowledge to be shared between various educational agents, and analysis of the processes generated, in order to produce and validate a model for the networked creation and management of knowledge. One of the key elements in the networked Knowledge Creation and Management model considered in this article is the moderator. We discuss their skills, the role they play in knowledge networks, the moderation and participation criteria they should follow, and their professional development and the training required to work well as a moderator. Findings indicate that a consideration of the moderator's inherent objectives in online environments and the tasks derived from these objectives leads to the acquisition and development of administrative and technical (organisational) knowledge and competences as well as other more complex knowledge and competences related to pedagogical, intellectual and social factors, without ignoring the need for them to understand and be familiar with the workings of CSCL where they will intervene. (Contains 5 tables.)
Descriptors: Knowledge Management, Educational Technology, Internet, Computer Mediated Communication, Computer Uses in Education, Discussion Groups, Communities of Practice, Models, Networks, Network Analysis, Cooperative Learning, Organizational Development
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
IES Cited: ED544210