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Peer reviewed Peer reviewed
ERIC Number: EJ419551
Record Type: Journal
Publication Date: 1990
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0142-5455
Workers' Objectives in Quality Improvement.
Brossard, Michel
Employee Relations, v12 n6 p11-16 1990
A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their involvement. (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada (Montreal)