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ERIC Number: ED533858
Record Type: Non-Journal
Publication Date: 2011
Pages: 107
Abstractor: As Provided
ISBN: ISBN-978-1-1248-8118-8
Enterprise Resource Planning Systems: Assessment of Risk Factors by California Community College Leaders
Valente, Mario Manuel
ProQuest LLC, Ed.D. Dissertation, University of California, Irvine
Most California Community Colleges have chosen to purchase and implement a Management Information Systems software solution also known as an Enterprise Resource Planning (ERP) system in order to monitor, control, and automate their administrative tasks. ERP implementations are complex, expensive, high profile, and therefore high risk. To reduce the exposure to a failed implementation, administrators and managers should consider identifying and mitigating risk factors and threats that could prevent the project from being successful. This research study solicited information from academic and administrative leaders of California Community Colleges to assess and rank a list of risk factors based on their field experience in selecting, implementing, and using ERP systems. Analysis of the data generated by this study is intended to advance the knowledge and understanding of how successful ERP implementations can be facilitated and poor implementations avoided by identifying, reducing, or eliminating risk factors and threats to the installation and implementation of ERP systems. In addition to producing a ranked list of risk factors, this study also revealed that there were no statistically significant differences between two types of administrators, (a) executive managers, which included chancellors, superintendents/presidents, college presidents, vice chancellors and vice-presidents, and (b) line administrators, comprised of deans and directors, on the assessment and ranking of risk factors and perceived level of success of ERP projects based on their personal experiences. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: California