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ERIC Number: ED575317
Record Type: Non-Journal
Publication Date: 2016
Pages: 127
Abstractor: As Provided
ISBN: 978-1-3694-8520-2
From Access to Engagement: African American Female Students' Engagement at a Predominantly White University in the South
Smith, Amber R.
ProQuest LLC, Ph.D. Dissertation, Capella University
This study explores the impact of a predominantly White university's efforts to improve engagement of African American female students through the lens of organizational theory. This qualitative study consists of 10 semistructured interviews of undergraduate, African American women. Research on psychological presence and its impact on employee engagement provided the foundation for this study and serves as the first phase of the conceptual framework. Participants' engagement with the institution was analyzed by qualitatively assessing students' involvement, psychological empowerment, commitment, and satisfaction. There were four primary findings: (a) psychological presence was associated within high levels of engagement with the institution; (b) social experience, curriculum instruction, and academic services were associated with engagement; (c) the organizational culture created some frustration due to bureaucracy, lack of diversity in faculty ranks, and the impact of race on expectations; and (d) dichotomous engagement was present in this sample. Recommendations based on the findings include challenging universities to eliminate redundant and complex processes, implement diversity training, diversify faculty, and expand summer bridge and retention programs that serve to connect students to the institution. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A