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Download full textAliff, John Vincent – 1996
The 14 points of the Total Quality Management (TQM) model can be distilled into the following 5 main guiding principles: establish a moral purpose for the institution, use cooperative efforts instead of individual efforts, stop the use of inspection (testing) to improve students and teachers, continuously improve the system and its products, and…
Descriptors: Administrator Attitudes, Administrator Effectiveness, College Planning, Community Colleges
