ERIC Number: EJ684849
Record Type: Journal
Publication Date: 2004-Jan
Reference Count: 0
The Consumer Reports Effectiveness Score: What Did Consumers Report?
Nielsen, Stevan Lars; Smart, David W.; Isakson, Richard L.; Worthen, Vaughn E.; Gregersen, Ann T.; Lambert, Michael J.
Journal of Counseling Psychology, v51 n1 p25-37 Jan 2004
From readers' ratings of satisfaction, problem resolution, and perceived emotional change during treatment, Consumer Reports magazine (CR, 1995) concluded both that psychotherapy is effective and that longer, more intensive therapy is more effective. The authors compared prospectively gathered 45-Item Outcome Questionnaire scores (OQ-45; M. J. Lambert, N. B. Hansen, et al., 1996) with CR scores gathered 6 or more weeks after treatment among 302 former counseling center clients. CR perceived emotional change scores were strongly correlated with but sharply overestimated prospectively measured OQ-45 change scores. Treatment length was correlated with CR satisfaction ratings but not with CR perceived change scores, CR problem resolution scores, or change measured with the OQ-45. CR's conclusions appear to have been too optimistic and too general. By Nielsen, Stevan Lars; Smart, David W.; Isakson, Richard L.; Worthen, Vaughn E.; Gregersen, Ann T.; Lambert, Michael J. Journal of Counseling Psychology.
Descriptors: Psychotherapy, Counseling Services, Counseling Psychology, Client Characteristics, Emotional Response, Counseling Effectiveness, Outcomes of Treatment, Participant Satisfaction
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
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