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ERIC Number: EJ998082
Record Type: Journal
Publication Date: 2012
Pages: 28
Abstractor: As Provided
ISSN: ISSN-1052-4800
Exploring Students' Use of E-Mail for Out-of-Class Communication: Frequency, Satisfaction, and Learning Self-Efficacy
Zhao, Q.; Ahn, S.; Meyers, R. A.; Timmerman, C. E.; Fonner, K. L.
Journal on Excellence in College Teaching, v23 n4 p5-32 2012
The authors assessed students' use of e-mail for out-of-class communication (OCC) and its impact on satisfaction and learning self-efficacy. Findings showed that students and instructors use e-mail frequently for OCC, and frequency of use is positively associated with student satisfaction with e-mail as an OCC medium. Moreover, the content of students' e-mail messages is typically task- rather than relationship-focused. Finally, students' e-mail use frequency is positively associated with perceptions of their learning self-efficacy. Implications for how instructors can help students learn to use e-mail effectively, as well as how they can use it to supplement classroom learning, are discussed. (Contains 3 tables.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A