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Seevers, Matthew T.; Rowe, William J.; Skinner, Steven J. – Marketing Education Review, 2014
Conventional wisdom in sales management encourages public delivery of positive feedback, and private delivery of negative feedback. In stark contrast, U.S. educators typically provide all performance feedback in relative (if not strict) privacy to comply with the Family Educational Rights and Privacy Act (FERPA). To investigate this discrepancy,…
Descriptors: Feedback (Response), Privacy, Student Motivation, Satisfaction