ERIC Number: EJ404762
Record Type: Journal
Publication Date: 1990
Managing Employee Assistance Programmes.
Schmidenberg, Olive C.; Cordery, John L.
Employee Relations, v12 n1 p7-12 1990
Interviews with 20 branch managers and 20 accountants in an Australian bank determined factors influencing the success of an employee assistance program (EAP). It was found that policies requiring supervisors to act against normal managerial practice doom EAPs to failure. Organizational analysis to integrate the EAP within existing organizational systems would improve effectiveness. (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Australia