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ERIC Number: EJ810248
Record Type: Journal
Publication Date: 2008-Oct
Pages: 23
Abstractor: As Provided
ISSN: ISSN-0740-624X
To Explore Managerial Issues and Their Implications on e-Government Deployment in the Public Sector: Lessons from Taiwan's Bureau of Foreign Trade
Tseng, Paul T. Y.; Yen, David C.; Hung, Yu-Chung; Wang, Nana C. F.
Government Information Quarterly, v25 n4 p734-756 Oct 2008
The objective of this article is to explore the experience of reconciling the strategic information system (IS) management with the radical transition of the Information Technology (IT) infrastructure in Taiwan's Bureau of Foreign Trade (BOFT) between 1998 and 2003. This investigation will be beneficial for the implementation of IT projects, as well as the comprehension of the organizational and managerial issues related to the discontinuity of IT development in office automation. This paper conducts an interpretative approach by means of qualitative methods--namely through participatory observation and in-depth interviews with fourteen informants--to reveal the managerial issues and their implications on the adoption of electronic government (e-Government). Through the method of content analysis, this study reviews the process of decision making, implementation, and other issues emerging as a result of the adoption of new technologies in public authorities, such as the cognition of the employee toward the benefits and effectiveness of IS in public authorities. (Contains 2 figures and 2 tables.)
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Publication Type: Information Analyses; Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Taiwan