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ERIC Number: ED375696
Record Type: Non-Journal
Publication Date: 1994
Pages: 49
Abstractor: N/A
Computer Competencies for UW-Stout Students. TQM Team Report.
Wisconsin Univ. - Stout, Menomonie.
This study used a total quality management (TQM) approach to evaluate the perceived computer competency needs of students at the University of Wisconsin-Stout by surveying students (who were asked which of a list of competencies they had), administrators, alumni, and employers (who were asked which competencies they used or expected in employees). For the study 157 new freshmen, 32 undergraduate program directors, 50 alumni, and 100 employers were asked to complete a survey that asked for demographic information and about the usefulness of competencies grouped under the following areas: basic computer skills, word processing skills, spreadsheet skills, database skills, graphics/multimedia skills, and information retrieval/telecommunications skills. The study received responses from all the students, 27 of the program directors, 72 employers, and 30 alumni. Analysis of the data led to the conclusion that all graduates of UW-Stout should be able to: (1) use MS-DOS commands and the "Windows" interface; (2) manage files on a hard disk; (3) learn to use a program with the documentation provided; (4) generate business letters and research reports; (5) create a spreadsheet that includes formulas; (6) create, sort, and query a database; (7) create charts, graphs, and flow charts; and (8) send and retrieve electronic mail. Includes an analysis of the group dynamics under the Total Quality Management philosophy. Appendices appendix contain figures, sample cover letters, and the survey instruments. (JB)
Publication Type: Reports - Evaluative; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Wisconsin Univ. - Stout, Menomonie.