This systematic review used framework synthesis methodology to explore literature describing problem-solving, circle and consultation groups in schools (PSGs). The review sought to understand the underlying mechanisms which contribute to the reported success of these groups. Key themes contributing to positive outcomes associated with these groups…

Discriminant analysis of differences between 32 active and 12 inactive quality circles on member participation and circle performance showed that active circles had a lower failure rate, higher attendance, and higher net savings in circle projects. (SK)

Quality circle training has been adapted from Japan, but United States training needs are very different. A survey of quality circle members indicated they perceived human relations skills to be significantly more important than problem-analysis skills. (CH)

One of a series of seven guides to developing the skills of quality circle members, this workbook is intended to introduce participants in creative problem solving workshops to literature on the subject as well as to provide tools for creative problem-solving. Contents include introductory activities, an overview of creative problem-solving, and…

A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their…

Describes a partnership between Oak Park Middle School in Decatur, Alabama, and the General Electric Company that features the use of the quality circle approach. Not only were teachers, administrators, and parents organized into school quality circles, but students also formed quality circles to solve problems at the school. (CH)

Examined the motivation to attend quality circle (QC) meetings and the task performance of 47 QC's over a three-year period as a function of self- versus management-initiation. Results showed that although they attracted fewer members, management-initiated QC's solved more problems and solved their problems faster than did self-initiated QC's.…

Background information on the history and use of quality circles is provided in this paper, along with a discussion of the applicability of this management technique to the community college setting. First, introductory material is presented on the development of the approach in the early 1950s, its widespread use in the industrial and business…

Discusses the historical and conceptual framework of quality circles, presents a brief case history of circles initiated by the University of Maryland Office of Admissions, and provides a summary of implications. Emphasizes implications for student affairs administrators. (Author/ABB)

The author provides background on the junto and defines its role as a voluntary discussion group attempting to solve problems. She describes recent uses of the junto at conferences and provides guidelines for planning a typical group. (CH)

In order to evaluate the effectiveness of problem-solving groups, a study developed a model of group problem-solving behavior, and applied the resulting conceptual framework to 16 actual evaluations of quality circle programs (defined as a group of 3-15 persons from the same work area who meet for problem-solving). The model divides each of the…

Analysis of the typical training program provided to Japanese workers reveals a potential curriculum component that might be adopted by technology educators to teach quality control. The component focuses on the use of statistical techniques, participative problem solving, and creativity training. (CH)

The need for a "systems" approach to school-based social competency training has been highlighted by a national commission and the U.S. Department of Education. The Pupil Involvement/Problem-Solving with People (PI/PSP) curriculum has adapted numerous, well-researched social compentency training models targeted for elementary classroom use.…

The quality circle, a group of employees who meet to discuss problems and discover solutions, is receiving increasing attention in organizations concerned with quality, productivity, and morale. Based upon behavioral science concepts, the quality circle technique can be applied to a wide variety of work situations. (SK)

Total Quality uses group methods to identify and collectively prevent or solve specific problems related to consumer satisfaction and quality issues in business. This article integrates social influencing strategies with developmental group processes for facilitating consumer satisfaction and problem-solving in total quality groups. A case study…