This chapter synthesizes the national discussion on other solutions to the Integrated Postsecondary Education Data System (IPEDS), such as a national student record system, and complications. The authors will briefly examine the pros and cons of IPEDS while primarily focusing on national alternatives, as well providing specific examples for…

Efforts to develop common higher education data standards are expanding both within and across countries. The institutional research (IR) community plays a critical role in assuring that these efforts capture the diverse manifestations of the postsecondary and tertiary education systems and promote responsible comparisons. This chapter provides…

Internal benchmarking is an established practice in business and industry for identifying best in-house practices and disseminating the knowledge about those practices to other groups in the organization. Internal benchmarking can be done with structures, processes, outcomes, or even individuals. In colleges or universities with multicampuses or a…

Although the notion is certainly cliched, baseball often serves as an excellent metaphor for life. Some of the methodologies currently being used to measure, evaluate, manage, and even play baseball may serve as references for ways that higher education may be measured, evaluated, managed, and played. This chapter proposes and presents…

The process of identifying and selecting peers for a college or university is one of this volume's definitions for "benchmarking": "a strategic and structured approach whereby an organization compares aspects of its processes and/or outcomes to those of another organization or set of organizations to identify opportunities for…

Guided by the missions and visions, higher education institutions utilize benchmarking processes to identify better and more efficient ways to carry out their operations. Aside from the initial planning and organization steps involved in benchmarking, a matching or selection step is crucial for identifying other institutions that have good…

The purpose of this chapter is to discuss the conceptual, methodological, and statistical challenges in selecting appropriate peer institutions for comparative purposes. The authors' approach embraces a Western scientific tradition that physical things and phenomena can be "reduced into a set of key variables--identifiable parts--that make key…

Benchmarking, when done properly, offers a lot of promise for higher education units that want to improve how they do business. It is clear that much is known, but still more needs to be learned before it reaches its full potential as a useful tool. Readers of this issue of "New Directions for Institutional Research" have been treated to useful…

Every college and university, whether public or private; two-year, four-year, or graduate; traditional or online, depends on recruiting and enrolling new students and strives to have as many of those students as possible complete their educational programs. Knowing how effectively an institution is managing the various stages of enrollment is…

This chapter introduces the concept of benchmarking and how higher education institutions began to use benchmarking for a variety of purposes. Here, benchmarking is defined as a strategic and structured approach whereby an organization compares aspects of its processes and/or outcomes to those of another organization or set of organizations to…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

In this chapter, the author proposes a model for assessing institutional effectiveness. The Volkwein model for assessing institutional effectiveness consists of five parts that summarize the steps for assessing institutions, programs, faculty, and students. The first step in the model distinguishes the dual purposes of institutional effectiveness:…