Attraction and retention of highly qualified employees has become an area of concern for Australian universities. It has been suggested that flexible work arrangements can be utilised to achieve this goal once the factors affecting their uptake have been identified. This mixed-method study of 495 academic and general staff at an Australian University investigated the utilisation of flexible work arrangements. The findings indicate that employee job type is significantly related to the take up of flexible work arrangements as well as employee satisfaction with current work-life balance. Academic staff appear to have limited ability to access flexible work arrangements due to their increasing workload, and were significantly less satisfied with their current work-life balance than their general staff colleagues. There are implications arising from this research for all stakeholder groups. (Contains 1 figure.)