The National Association of College and University Business Officers (NACUBO) "2016 Student Financial Services Policies and Procedures Report" illuminates a wide range of college and university financial service issues. The information collected through NACUBO's survey and presented here provides a window of insight into the activities, systems, and practices from NACUBO-member institutions from across the country. The review of tuition structures, collections procedures, financial literacy programs, as well as many other facets of the student financial services framework is meant to aid policy makers within academic institutions in shaping business practices that more effectively meet the needs of schools and students alike.