A problem that exists in business and industrial training in particular, and in adult education in general, is that program evaluation is treated as an add-on activity, usually performed only at the request of someone outside the training organization. The relevant knowledge in two separate fields, quality improvement and innovation diffusion, can be merged with training program evaluation to suggest specific activities in which human resources development change might engage to integrate evaluation and training. An organization concentrating on quality improvement should incorporate customer focus, total involvement, assessment, systematic support, and continuous improvement into its endeavors. The study of the innovation diffusion has indicated that an individual's adoption or rejection of an innovation takes place in the individual through five stages on the way to adoption. This knowledge can also be built into the evaluation, regardless of the evaluation model chosen. (Contains 15 references.) (SLD)