Describes evaluation process based on principles of continuous improvement and quality management established by the superintendent of Cypress-Fairbanks Independent School District in Texas. (PKP)

Discusses "excessive activity syndrome," the condition that exists when too many Total Quality Management (TQM) activities have been implemented and limited results have been achieved. Offers symptoms of EAS and suggests treatments. (JOW)

Purpose: To analyse the implicit relationships among enabler agents of the European excellence model to serve as a framework for the management and improvement of the quality in higher education institutions. Design/methodology/approach: The hypotheses set out are based on the structure and meaning of the EFQM model and a review of the TQM…

This article features the Family Child Care Home Education Network (FCCHEN), a groundbreaking program operated by the Riverside County Office of Education's Division of Children and Family Services. The FCCHEN is a network of family child care homes located throughout the Coachella Valley that receive funding for subsidized child care through an…

For most of the past decade, IT leaders in higher education felt on top of things. Challenges were usually comprehensible and addressable, doing reasonable things yielded reasonable results, and for the most part, IT was a substantial contributor to institutional progress. But these days, IT leaders rarely feel on top of things. Instead, some days…

Organisations are continuously challenged to become more strategic, productive and cost-effective. As a result, quality management has become increasingly important to achieve desired organisational performance outcomes. Quality management considers leadership an important component to implement and sustain quality products and services to…

The purpose of this qualitative study was to demonstrate and evaluate the incorporation of teambuilding training into a graduate course on transition. A total of 33 students in two different sections of the course participated in six exercises focusing on group development and teambuilding and a group simulation. Students provided input about…

In this article, the authors discuss the need for integrative, multidisciplinary courses in value creation. They describe the design and implementation of courses in 2 different schools at the master of business administration (MBA) and undergraduate levels. Both courses involved schematic models in the teaching methodologies, but each emphasized…

Internships have been used by many academic programs to augment the student's educational experience. We discuss two internship programs that have been continuously refined in recent years to provide the students with a structured learning experience. We present a model for enriching student experiences by integrating internship experiences with…

This booklet summarizes research on best practices for implementing successful small learning communities and career academies. When well implemented, improvements in instructional and personalization strategies in combination with structural supports have demonstrated improved student attendance and learning. "From High School to Learning…

The premise of this special series is that evidence-based interventions and systems change are key foci for building capacity to serve children. In this article, we preface the series by introducing issues relevant to understanding the interplay of these foci and by describing the articles and their contributions. Common elements across these…

A literature review identified five foci of organizational learning: collectivity of individual learning, process or system, culture or metaphor, knowledge management, and continuous improvement. The concept of organizational learning was redefined to incorporate the perspective of creativity and radical innovation. (Contains 78 references.) (SK)

Explores continuous improvement methods, which underlie total quality management, finding barriers to implementation in practice that are related to a one-dimensional approach. Suggests a multiple, unbounded learning cycle, a holistic approach that includes adaptive learning, learning styles, generative learning, and capability development.…

Discusses organizations' use of quality improvement teams in total quality management and how they can benefit from training team personnel in how to select projects with a low risk of stalling. Describes an efficient written assessment test of project selection ability designed for those who conduct evaluations of training sessions. (Author/LRW)

Suggests that the quality in higher education (HE) debate is narrowly focused on adapting industrial quality systems. Asserts that quality management's (QM) practice in HE is deteriorating into managerialism because of lack of shared vision and match between QM techniques and educational processes. Proposes a new approach with QM as the broad…