The lack of understanding about the process by which individuals subjectively experience remote work in virtual teams led to a phenomenological study drawing data from 10 interviews with telecommuters, who worked remotely more than 80% of the time. Using in-depth, semi-structured interviews, study findings contribute to the literature on Virtual…

The Coronavirus 19 (COVID-19) pandemic had a significant impact on post-secondary education in the United States with much of the focus during the height of the pandemic being on students and their instruction. Little attention has been paid to the experiences of supervisors in higher education, specifically, the lived experiences of supervisors…

This study investigates the evolving landscape of learning and innovation within organisations that are particularly affected by the increasing digitalisation and prevalence of remote work and trainings. Focusing on the police and technology sectors, in this research 20 individuals were interviewed, identifying both real-time and long-term…

Purpose: Drawing on the job demands-resources (JD-R) model, the authors examine how working in the hybrid workplace model (telework and flexible work) affects job performance via the intervening role of work engagement. Design/methodology/approach: The authors adopted a quantitative approach and collected data from 277 employees working in…

This study focused on the impact of socioeconomic status through the experiences of telecommute workers from a healthcare insurance provider. The aim of the study is to analyze the influence these factors impose on personal growth in the job role of a telecommuting worker through the eyes of Texas telecommute workers in the healthcare industry.…

Workplace friendships have been linked to important employment outcomes. With the rise in remote work-integrated learning (WIL) experiences, there is concern about the implications of work mode for students' workplace relationships. Using a survey of co-operative education students, this study explored differences in the development of workplace…

This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote…

This study examined the effect of e-mentoring on vocational identity during teleworking; it clarified the relationship between teleworkers' vocational identity and e-mentoring compared with that of non-teleworkers according to career stage. An online survey was conducted and measured vocational identity and mentoring function (career function and…

The recent pandemic resulted in significant changes in workplaces that saw people come to live and work differently. What was previously experienced and understood to be the 'workplace', along with associated work practices, has shifted and the construct of the workplace has become multiple as more people work remotely. We propose that these…

Teleworking has been utilized within the United States as a reactionary tool to the crises of the times. While it has gained in popularity, it is a topic that has been limited in exploration; there is not much understanding on the topic to date, and research available is limited. However, as institutions have found with the recent pandemic,…

Using a convergent mixed methodology, this study examined the perceptions and experiences of remote admissions professionals regarding their job satisfaction in relation to retention, by way of semi-structured interviews and a comprehensive survey. With 84 complete survey responses, this represented over 10 percent of the estimated 800 remote…

Organizations must dramatically pivot in a post COVID environment. Social pressures and changing work habits will shift corporate directives and strategies. The demands and challenges of this increasingly important corporate initiative (Diversity, Equity, Inclusivity) has been elevated and accelerated post COVID. Organizations and subsequently,…

Purpose: This paper aims to discuss innovations in the training and development practices of companies and delineate a new approach to training and development in the context of the hybrid workplace using the ADDIE and Kirkpatrick training models. Design/methodology/approach: This paper discusses innovations in training and development in modern…

This paper focuses on our experiences as higher education workers and the changing work culture that has resulted in the move to online digital labour. The shift to online and remote teaching has had disastrous impacts on academics' ability to both pursue research, and maintain a work-life balance. Examined in this paper is an understanding of how…

The purpose of this qualitative study was to explore how employees at a midsized public university in the U.S. South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected by the pandemic. Administrative and clerical and support staff had to determine how to provide the…