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ERIC Number: EJ200768
Record Type: CIJE
Publication Date: 1978-Oct
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Secretarial Administration: A Telephone Training Program for Business Students.
Howard, Doris; Hennington, Jo Ann
Business Education Forum, v33 n1 p18-20 Oct 1978
The author describes a special telephone training program at Arcadia High School, Phoenix, Arizona, to give office education students instruction in proper telephone techniques. The self-paced units include voice evaluation, telephone usage, telephone directory usage, telephone spelling, and recording telephone messages. (MF)
Descriptors: Business Communication, Communication Skills, Guidelines, Office Occupations Education, Program Descriptions, Secondary Education, Secretaries, Speech Communication, Telephone Communications Systems, Telephone Usage Instruction
Publication Type: Journal Articles; Guides - Classroom - Teacher; Reports - Descriptive
Education Level: N/A
Audience: Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A