Exchanging Ideas on Evaluation: New England Telephone's Training Management Operational Review Plan.

Smith, Martin E.

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ERIC Number: EJ212719

Record Type: CIJE

Publication Date: 1979-Jul

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: N/A

EISSN: N/A

Exchanging Ideas on Evaluation: New England Telephone's Training Management Operational Review Plan.

Smith, Martin E.

NSPI Journal, v18 n6 p44-47 Jul 1979

Presents a plan for evaluating operations of New England Telephone Company training staffs. The background, the review process, the development of the operational review plan, and examples of problems discovered by the operational reviews are described. (Author/JEG)

Descriptors: Check Lists, Evaluation Methods, Job Training, Personnel Evaluation, Telephone Usage Instruction, Training Methods

Publication Type: Journal Articles; Tests/Questionnaires; Reports - Evaluative

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A