This paper suggests that desktop computer-based video conferencing, with high fidelity sound, and group software support, is emerging as a major communications option. Briefly addressed are the following critical factors that are propelling the computer-based video conferencing revolution: (1) widespread availability of desktop computers interconnected on local area networks; (2) new domestic and international digital communications options and support; (3) integrated groupware and communications protocols for visual and audio communication; and (4) management's readiness to accept video conferencing as a way of increasing staff productivity. Products and services available for desktop video conferencing are discussed and problems facing the business communicator when planning, developing, and implementing video conferencing systems in business are examined. There is a significant requirement for education and training to make effective use of this new media for business communication. It is concluded that training and planning take on a new role with business video conferencing. Contains 19 references. (Author/RS)