In an increasingly technological society, delivery systems for professional development and higher education have greatly expanded. Video conferencing and web-based alternatives provide opportunities to extend the college campus far beyond the boundaries traditionally considered feasible. Adult learners have found the convenience of web-based instruction fits their already complicated lifestyle. And for the university, web-based learning is cost effective. The two major questions for this paper are: (1) How does an institution begin web-based instruction? (2) How does it maintain quality for the students who are learning over long distances?