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ERIC Number: EJ592858
Record Type: CIJE
Publication Date: 1998
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0021-9436
EISSN: N/A
The Use of Communication To Motivate College Sales Teams.
Zorn, Theodore E., Jr.; Ruccio, Sarah E.
Journal of Business Communication, v35 n4 p468-99 Oct 1998
Contributes to scholarship on motivation and communication by exploring the experiences of three college sales teams to investigate how sales managers and salespeople construct and perform motivational communication. Shows that motivational communication considered competent by employees addresses multiple goals (instrumental, identity, and relational) by strategies of integration or separation and fits employees' beliefs about what constitutes competent communication. (SR)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A