As part of a broader evolution of our K-12 programming, the Art Institute of Chicago transitioned our docent program into a newly designed Volunteer Program, a process that was informed by rigorous research, reflection, and evaluation of our engagements with students and teachers. This case study offers a perspective on designing a new structure…

This dissertation investigated the expectations both professional academic advisors and undergraduate students, respectively, possessed of academic advising and of the advisor role. As students come to their postsecondary endeavors with increased needs, expectations, and consumer-mentalities, it is important to understand their expectations -- and…

Background: Active Support is a staff practice that aims to increase engagement of people with intellectual disabilities. This study seeks to: (1) identify the outcomes of staff using Active Support and how these are measured; (2) identify how the views of people with intellectual disabilities have been included in Active Support research. Method:…

Supervisors of on-campus student employees are perhaps the most consistent touchpoint of a working undergraduate's college experience and the criticality of this role within higher education has gone relatively unrecognized. The current study explored how student affairs professionals learn to supervise student employees who work part-time on…

This research explores the emerging position of teaching professionals in research universities through the framework of 'third space professionals'. The third space is described as an overlapping space between the professional and academic domains in university and usually staff who are neither traditional academics nor traditional professionals…

Purpose: The paper discusses the use of co-design for staff professional learning within higher education. It suggests that three distinct approaches to professional learning can be characterised as help-yourself platforms/services, drive-by workshops and co-design workshops. It makes pragmatic suggestions for where co-design might be used and…

This article will explore how the influence of the Historically Black Colleges and Universities (HBCU) culture, benefits of inclusionary leadership practices, and organizational structure impact the Family Educational Rights and Privacy Act of 1974 (FERPA) implementation and adherence. The purpose of this article will be to educate and influence…

A girls' field hockey team coach instructed players to warm up in an area adjacent to the school's turf field, where the boys' soccer team was practicing. Plaintiff Morgan Dennehy, a member of the field hockey team, was struck at the base of her skull by an errant soccer ball. The plaintiff filed this suit against the coach, the school and others…

As the English Higher Education (HE) system becomes characterised by centralised regulation, many professional services staff increasingly occupy significant positions sitting between traditional administrative roles, academia and management with responsibility for interpreting and implementing key policies. This study presents findings from a…

Guided by normalization process theory, our qualitative case study explored classified staff members' perceptions of their role in the implementation of School-Wide Positive Behavioral Interventions and Supports in schools within a large urban US school district. Analysis reveals that classified staff members' gleaned knowledge of positive…

Over the past few decades, the prevalence and adverse impact of trauma on children have been widely researched and documented. Trauma exposure in children has been associated with long-lasting and detrimental outcomes in childhood and into adulthood, causing disruptions and impairments in their cognitive, social-emotional, mental health, and…

In environments characterised by complex structures and processes, universities rely on co-operation and goodwill between staff to function effectively, underpinned by good service quality. However, there is a lack of research on relationship quality in internal service settings and on the role support staff play in the development and enhancement…

This thesis overview summarizes a study (Brandt, 2021) examining the institutional and professional practices that enable community engagement professionals (CEPs) to play vital roles in fulfilling higher education's civic mission. Drawing on field-building research by community-engaged practitioners and scholars, such as Welch and Saltmarsh…

This phenomenological study aimed to understand the onboarding and training experiences of entry-level student affairs practitioners working in housing and residence life departments on college campuses. These practitioners were responsible for identifying, responding, and reporting student of concern incidents. With an increase of student mental…

This study draws on data from TALIS Starting Strong 2018, an international survey of early childhood education and care (ECEC) staff and leaders, to examine the staff roles (leader, teacher, assistant, specialised staff, intern, other) that are included in ECEC centres in nine countries: Chile, Denmark, Germany, Iceland, Israel, Japan, Korea,…