As the COVID-19 pandemic threatens American lives and disrupts daily routines, we continue to see front-line public servants step forward to battle the virus with persistence. Given the increasingly polarized COVID environment, the natural inclination is to ask: what is motivating these public servants to persevere in their work despite the…

Aspects of public service often involve tasks sometimes considered taboo, including working with grit, grime, blood, guts, grease, and stigmatized populations. Yet scholarship in our field directly incorporating dirty work remains limited yet growing. Importantly, if MPA students are not trained in how to work with and manage public sector…

Community interpreters (or public service interpreters) work in a variety of contexts, including health, legal, and governmental service provision. Although the field is characterised by diversity, community interpreters may be unified by the relevant professional code of ethics. Previous studies have shown that case deliberation in educational…

This dissertation intends to inform self-assessment and data collection practices within Rutgers University and act upon the encouragement of university leadership to advance the potential of the public service mission. These goals are accomplished by exploring relevant questions to inform the practices of institutional research (IR) and…

The renewal of efforts to disrupt or dismantle White supremacy in public service organizations and society has been met by strong cross-currents from the current political and policy climate in the United States. We see efforts by public administration faculty to incorporate more critical perspectives around pedagogy and public service as very…

The central challenge of social impact education within higher education is the lack of a shared framework to unify language and practice across an institution. One framework gaining popularity among Community Engagement Professionals (CEPs) is the Pathways of Public Service and Civic Engagement. The purpose of this basic qualitative study was to…

Universities attend to multiple demands, making it challenging to identify their particular academic project, which can be defined as how the university understands its key purposes and develops its organisation and activities in service of such. While the three pillars of higher education -- teaching, research, and service -- are cited as being…

Public affairs programs have long aimed to advance public service education. First defined as preparing public servants for government employment, public affairs programs have expanded to advancing the public interest and governance across all sectors. While modern public affairs programs have become more expansive in how they define public…

This paper explores how alumni of a multi-term public service program understand the connection between the program and their career development. Qualitative data were collected from 393 alumni based on six open-ended survey questions. While career and professional development is not an explicit goal of the program, a thematic analysis suggests…

Purpose: Vocational education in Hong Kong suffers from an image problem. Stakeholders often perceive it as a second-best option for those who fail to advance in academic education. In 2016, to promote vocational education, the Hong Kong government launched a publicity campaign and rebranded vocational education and training (VET) as vocational…

The audiences of generalist television's newscasts reflect that the viewers' interests and loyalties are constantly changing. Research shows that several elements influence the success of programs and formats, but in this paper, we draw attention to the factors that determine the credibility of newscasts. We also want to know how pluralism is…

This paper will analyze the concept of Public Service Delivery as a Learning Cities in the Local Government Sector. The research has got great potential for Public Service Delivery as a Learning Cities based on the examples of Well-managed local government awards Thailand continuously awarded. The design adopted in the research used quantitative…

Participation is a key issue in understanding didactic dynamics. On the one hand, youth participatory cultures are described as incorporating gaming, multitasking, transmedia navigation and networking; on the other hand, the pre-digital meaning of participation retains a political value related to individual commitment for the common good and to…

This study aims to explore whether an introductory undergraduate course in Public Administration might be an appropriate educational tool for enhancing public service motivation (PSM) among undergraduate students. A quasi-experimental design involves surveying participants both before and after the intervention (taking an Introduction to Public…

The use of algorithms and automation of public services is not new, but in recent years there has been a step change in processing power and a decrease in the price of these technologies, which means we are seeing more widespread use. These advances are reframing our perception of what matters in ways that impact the ethical dimensions of…