ERIC Number: EJ1415282
Record Type: Journal
Publication Date: 2022
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0889-6143
EISSN: EISSN-2832-9414
Meet the Tutors: Student Expectations, Tutor Perspectives, and Some Recommendations for Sharing Information about Tutors Online
Jessica Robbins; Jaclyn M. Wells
Writing Center Journal, v40 n3 Article 4 p38-55 2022
This article presents findings from an IRB- approved study about tutors' online information on writing center websites, scheduling systems, and social media. The study used surveys to investigate students' responses to tutors' online information and focus groups to investigate tutors' rationale for the information they shared. While many researchers have studied how writing centers are presented online, little research considers how tutors are represented. The authors argue that such representation merits attention, as tutor profiles can affect students' comfort with the writing center staff and their microdecisions about who to see and how to interact with them (Salem, 2016). The authors share advice for making decisions about how tutors are presented online and for using the process of creating meet the staff and similar pages to study and improve their centers.
Descriptors: Student Attitudes, Student Experience, Tutors, Writing (Composition), Laboratories, Social Media, Scheduling, Information Dissemination, Profiles, Decision Making, Interaction, Internet, Information Seeking, Public Colleges, Research Universities, College Students, Employee Attitudes
Writing Center Journal. e-mail: iwcaofficer@gmail.com; Web site: https://writingcenters.org/writing-center-journal/; Web site: https://docs.lib.purdue.edu/wcj/
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Alabama (Birmingham)
Grant or Contract Numbers: N/A

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