Peer reviewedERIC Number: EJ577538
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0889-4906
EISSN: N/A
Sources, Methods and Triangulation in Needs Analysis: A Critical Perspective in a Case Study of Waikiki Hotel Maids.
Jasso-Aguilar, Rebeca
English for Specific Purposes, v18 n1 p27-46 1999
This study used qualitative methods, including observation, unstructured interviews, and questionnaires, for analyzing the vocational English-language-instruction needs of hotel maids. Methods and sources (maids, supervisor, executive housekeeper, human resources staff) were triangulated to determine reliability. An unbalanced distribution of power is found, and inclusion of a wider range of voices in needs assessment is recommended. (Author/MSE)
Descriptors: Case Studies, Educational Needs, English for Special Purposes, Hospitality Occupations, Hotels, Housekeepers, Interviews, Language Research, Measurement Techniques, Needs Assessment, Power Structure, Research Methodology, Second Language Instruction, Surveys, Vocational English (Second Language)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Hawaii
Grant or Contract Numbers: N/A
