The COVID-19 pandemic has led to fundamental changes in Northern Cyprus much like all the other countries. Education is one of the sectors that has been affected intensely by the pandemic. This qualitative study aims to investigate parents' views about educational challenges, experiences, and responsibilities about their children's online learning process during the COVID-19 pandemic. Telephone interviews were conducted for data collection. Parents described the most performed online education activity as teacher-oriented instruction. Nearly all of the parents complained about internet connections being slow and weak along with teachers' insufficient technology proficiency. Parents agreed that their role was much more challenging and complicated than it was in a traditional education setting.