In 2003, when it came to contracting out for common public school services, only outsourcing food provision could be considered a rather common occurrence in Michigan. There was good reason for this: school districts are prohibited from making a profit from their cafeteria, but any deficits created in providing food for students must be covered by…

Many of Michigan's public school districts are under substantial fiscal pressures from a combination of declining enrollment and increasing costs, particularly related to employee benefits, but most districts are responding to these challenges. One of the ways that districts can stretch their resources further is through competitive contracting…

In an undergraduate legal and ethical environment of business classes, the authors teach business students how to apply legal rules and ethical principles to problems that arise in business. Teaching the distinction between independent contractors and employees offers a rich, timely opportunity to improve students' critical thinking and…

New digital technologies are changing the nature and contexts of work in Canada. It is essential that education policy and practice acknowledge and respond to these changes. The impacts and implications of new and emerging technologies for work can be summarized within two paradigms: technology is replacing work through automation and digital…

Today's college and university boards find themselves faced with ever-increasing challenges as they attempt to meet the financial needs of their institutions while complying with a myriad of fiduciary responsibilities. How can boards best meet the financial needs of their institutions? Representatives of Ball State University Foundation describe…

For most of the more than 14,000 districts nationwide, the critical task of hiring a new chief executive is entrusted to the school board. There are a few exceptions, such as when there are mayoral takeovers of districts and the mayor appoints a CEO. As board members rarely have the requisite experience or time to search, they often turn to…

Often, users of information systems (both automated and manual) must analyze those systems in a "black box" fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both…

Information technology (IT) outsourcing is a practical way to transfer information technology by industries of different firms. The problem occurs when companies outsource services to domestic and international data centers as network security issues arise. This leads to competition between companies causing the size of the company to become more…

Empirical evidence has found an increase in work-life conflicts within outsourced environments. It is important to address the increase in conflict to reduce negative effects on businesses. Guided by the theoretical frameworks of the spillover, conflict management, and resource dependency theories, the purpose of the study was to examine how…

Information technology (IT) outsourcing, including foreign or offshore outsourcing, has been steadily growing over the last two decades. This growth in IT outsourcing has led to the development of different hubs of services across nations, and has resulted in increased competition among service providers. Firms have been using IT outsourcing to…

Managerial changes to Australian universities have had considerable impact on employees. In this article, we consider some of these changes and apply a theory known as the democratic deficit to them. This theory was developed from the democratic critique of managerialism, as it has been applied in the public sector in countries with…

The EDUCAUSE Center for Analysis and Research Data Management Working Group (ECAR-DM) has created a framework for research data storage as an aid for higher education institutions establishing and evaluating their institution's research data storage efforts. This paper describes areas for consideration and suggests graduated criteria to assist in…

An external change agent (ECA) was recently employed in three Queensland schools to align the school curriculum with the requirements of the state's high stakes test known as the Queensland Core Skills test (QCS). This paper reports on the teachers' perceptions of a change process led by an ECA. With the ever-increasing implementation of high…

Information Technology has transformed almost all aspects of modern healthcare and is playing a vital role in the administration of hospitals around the world. This case study examines one hospital's struggle to solve crucial operational problems related to the efficient management of medical equipment inventory. This case study is the result of…

Industry bodies, research and educational organisations have lobbied intensely for increased funding for training in the STEM disciplines. It is time to reassess this advocacy. Undergraduate commencements in STEM fields have increased strongly since 2009, yet the current employment prospects for these graduates are poor. Advocates have not made a…