Undergraduate students, particularly those with limited experience in business, struggle to appreciate the complexity of organizational communication dynamics. Communication complexities such as role conflict, position power, and individual perception--and their influence on effective communication--are particularly challenging for this…

Research on organizations operating in different fields has shown that organizational hypocrisy has negative impact on employees' organizational behaviors. In terms of educational organizations, the studies show that organizational hypocrisy has a negative relationship with organizational silence, organizational rumor, organizational happiness,…

This article presents an observational case study of a U.S. Army Corps of Engineers Resource Manager working with community members through a contested project. Using the Aristotelian concepts of ethos, credibility, and character development, I examine ethos appeals the Resource Manager used to align Corps's sustainability values with the…

Purpose: The purpose of this study is to understand the influence of the transformational, transactional and laissez-faire leadership styles and collaborative integrative behavior of the team with respect to organizational ambidexterity (the combination of exploration and exploitation learning) in university research groups.…

Positive organizational communication practices in elementary schools can encourage teams to be effective in their work, both individually and collectively. Such practices affect the culture, and consequently, can also promote either joy or consternation in vocation. Such communication is best led by the head of school, who is a major asset in…

Organizational communication extends beyond communication that takes place in an organizational context to the ways communication is used to organize and facilitate activity. This article is designed to enhance organizational communication pedagogy practices by highlighting foundational concepts and content areas that should be included in…

Online student retention remains a problem for many colleges and universities. Retention models developed for residential students also explain the contribution to retention resulting from connecting online students with other students and the daily life of the university. Social media has been proposed as a way to engage online students to create…

Utilizing competency-based education (CBE) initiatives as a practice is gaining traction across higher education settings. With the onset and residual effects of the COVID-19 pandemic, such initiatives are gaining additional encouragement. CBE has produced some positive outcomes in terms of higher education. Researchers indicated that CBE…

Purpose: This paper aims to provide insight for higher education leaders about how to navigate the immediate needs and long-term needs of an institution. COVID-19 disrupted higher education in unprecedented ways, but the post-pandemic world is proving to be just as challenging--if not more so. Presidents and higher education leaders must be…

A successful IR leader in the digital institution requires effective communication skills to articulate institutional goals, as well as to collaborate with multiple groups for the design and management of operational tasks. This chapter examines the needed skills of senior IR professionals and how these skills apply within a digital institution.

This chapter describes the evolution of a regional public university president's communication strategy from being a fact-driven presenter to becoming the university's principal storyteller by integrating institutional data and metrics with meaningful stories from students, faculty, staff, and alumni. The case describes a "crisis of…

The University of Nebraska--Lincoln Testing Agricultural Performance Solutions (TAPS) program involves use of farm management competitions to increase engagement across producers, industry, and universities. Participants make several management decisions throughout the growing season in a controlled field trial held at the university research…

This research was conducted to find a conceptual framework of organizational culture that can be relied upon to build and develop organizations. Research methods use a literature review by relying on data sourced from various relevant literature, both books, and journals. The data were analyzed by critical analysis. The results of the study found…

While the likelihood and probability of school districts encountering major crises remain unknown, superintendents need to anticipate and prepare for such events that have the potential to threaten their organization. The purpose of this phenomenological study is to explore the behaviors and actions of New York State public school superintendents…

The COVID-19 pandemic was a crisis that required immediate response from higher education STEM faculty and support units. We analyzed this response using Weick's stages of sensemaking: enactment, selection, retention. Sensemaking began with rapid response to the initial emergency as faculty and support units enacted immediate responses to…