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Booker, Alicia J. – ProQuest LLC, 2023
This study aimed to deepen the understanding of ombuds (i.e., ombudsman, ombudsperson) who practice in higher education settings by exploring what ombuds consider the critical competencies to fulfill a variety of professional functions, how ombuds acquired those competencies, and how ombuds are assessed and self-assess. The purpose of this…
Descriptors: Ombudsmen, Competence, Administrator Characteristics, Higher Education
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Hijal-Moghrabi, Imane; Harlow, Rachel Martin – Perspectives: Policy and Practice in Higher Education, 2023
This study characterises the ombuds office in higher education as an innovative practice of handling employee, staff, and student grievances. Though ombuds offices have had a place on many higher education campuses for some time, their function has evolved in response to a changing environment. Drawing on Open-Systems theory, this study views the…
Descriptors: Ombudsmen, College Administration, Grievance Procedures, Best Practices
Nowicki, Jacqueline M. – US Government Accountability Office, 2023
In 2019-20, over 4.6 million students attended private school. Many are eligible for equitable services--such as tutoring--under the Elementary and Secondary Education Act (ESEA). These federally funded services provided by school districts offer critical learning supports at private schools that opt to have their students receive them. ESEA…
Descriptors: Elementary Secondary Education, Educational Legislation, Federal Legislation, School Districts
Barragán Díaz, Juana; Gagnon, Amélie – UNESCO International Institute for Educational Planning, 2022
The purpose of these Guidelines and Toolkit is to describe the different operational tools developed to help education stakeholders systematically collect and analyse the efforts put in place to ensure the right to education. The guidelines take a new approach, addressing the RTE within a State's planning and programming documents while supporting…
Descriptors: Student Rights, Civil Rights, Access to Education, Educational Planning
Andersen, Kathy Ann Jones – ProQuest LLC, 2019
University ombudsmen in on-ground and online universities provide conflict resolution resources and problem-solving information to students and faculty seeking assistance to address academic integrity and social conduct conflicts. The problem examined in this qualitative, phenomenological study was that the professional and personal challenges of…
Descriptors: Ombudsmen, College Administration, Student Behavior, College Students
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Nyland, Chris; Tran, Ly Thi – Journal of Vocational Education and Training, 2020
Scholars who analyse the policies that provide for the rights of international students have tended to focus on challenges posed by racism, discrimination and unjustified stereotyping. This discussion has focussed overwhelmingly on the higher education sector but recently has begun to be extended to vocational and training education (VET). We…
Descriptors: Foreign Students, Student Rights, Consumer Education, Vocational Education
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Stuhmcke, Anita; Booth, Tracey; Wangmann, Jane – Assessment & Evaluation in Higher Education, 2016
Plagiarism has been characterised as a "major problem" for universities. While tensions between students and universities are inevitable, the problem with the existing system of plagiarism management and prevention is that it operates to problematise the relationship between the university and the student, rather than address the core…
Descriptors: Plagiarism, Ombudsmen, Universities, Higher Education
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Tauginiene, Loreta – Journal of Academic Ethics, 2016
Particular concern about academic ethics in higher education and research institutions (HERIs) in Lithuania was addressed in 2009 by the national decision to establish an Office of Ombudsman for Academic Ethics and Procedures (Office). The decision was taken during the approval of the revised Law on Higher Education and Research by the Parliament…
Descriptors: Public Colleges, Integrity, Ethics, Foreign Countries
European Students' Union, 2020
This Policy Paper aims at analysing the most important aspects of Public Responsibility, Financing and Governance of Higher Educations while seeking to formulate a students perspective on the state of play within the European Higher Education Area (EHEA). In doing so it touches upon the very foundation of how and in which socio-political…
Descriptors: Higher Education, Governance, Educational Finance, College Administration
Nowicki, Jacqueline M. – US Government Accountability Office, 2015
Education estimates 430,000 new teachers will be needed by 2020. It administers three programs that may help attract and retain qualified teachers by helping them finance their education. However, little is known about the efficacy of these programs. GAO was asked to examine the TEACH Grant and two loan forgiveness programs. This report examines…
Descriptors: Higher Education, Student Loan Programs, Grants, Loan Default
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Katsara, Ourania – Journal of International Students, 2015
This article offers some suggestions regarding the development of a support strategy by ombudsmen in order to alleviate international students' difficulties when studying in host universities. It is also shown how the Organisational Justice Theory can be used as a framework for understanding the role of ombudsman in higher education settings and…
Descriptors: Ombudsmen, Student Personnel Workers, Student Personnel Services, Foreign Students
Association of American Universities, 2011
At the request of the National Research Council (NRC) Committee on Research Universities, the Council on Governmental Relations (COGR), the Association of American Universities (AAU), and the Association of Public and Land-grant Universities (APLU) have assembled a set of ten recommendations for regulatory reform that would improve research…
Descriptors: Research Universities, Land Grant Universities, Educational Finance, Federal Government
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Van Hoorebeek, Mark; Gale, Chris; Walker, Stuart – Multicultural Education & Technology Journal, 2011
Purpose: As the predicted escalation in the litigation becomes a reality for universities in the UK, increasing importance is placed on the consideration given to the integrity of institutional protocols regulating decision making at all stages of student progression. The purpose of this paper is to outline the structures that are in place to…
Descriptors: Higher Education, Integrity, Grouping (Instructional Purposes), Court Litigation
Anderson, Bernard E. – ProQuest LLC, 2013
This phenomenological study sought to address the problem of low job satisfaction of college and university ombudsmen as evidenced by predictors of high attrition. Data show that within the next six years, a preponderance of ombudsman practitioners with one to five years of experience plan to depart from the profession. Using Kalleberg's Theory of…
Descriptors: Higher Education, Ombudsmen, Job Satisfaction, Evidence
State Council of Higher Education for Virginia, 2016
Access and affordability are the main themes of Goal 1 of The Virginia Plan for Higher Education. Progress toward these goals can be measured by a variety of means, but access and affordability serve as foundational guiding principles as the Commonwealth of Virginia crafts its annual and biennial higher-education budgets. Student-loan debt is but…
Descriptors: Educational Policy, State Policy, Student Financial Aid, Debt (Financial)
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