Office employees and supervisors need to recognize and deal with the sociological aspects of coalition behavior. The office is no longer a passive participant in organizational affairs. Top-level administrators need to recognize this changed relationship and restructure their policies to deal with the office as an organizational entity. (Author/SC)

Courses in basic education, business administration, and systems are recommended. (MU)

Uses a case study to demonstrate that, although a corporation has appropriate policies to deal with the legalities of sexual harassment, finding an easy solution is difficult. (AEA)

Examines the beginnings of office automation from the development of the typewriter; describes the productivity crisis in American offices; and looks at the future of the changing office environment. (SK)

At Clarke College (Iowa) a business office computer that will eventually form a college-wide system is being used in the admissions process, to send out financial statements, and to keep track of the budget. (Author/MLF)

Compares two time studies which investigated time problems of office assistants and managerial personnel. Suggests that improving performance in the following five areas will help time management: plan, "prioritize," set deadlines, follow through, and think. (LRA)

Survey data compiled from 321 administrative office managers indicated five broad areas of competencies rated as most important: (1) budgeting, (2) employee incentives and relations, (3) standards and job evaluation, (4) human relations and motivation, and (5) recruitment and dismissal. The survey also indicated that more men than women fill…

A group of 88 physicians and 126 diabetic patients were surveyed before and 6 and 12 months after doctors' participation in the Office Practice Environment Negotiations Program. Results showed that teaching physicians how to reorganize their practice environment increased adoption of case management strategies. (SK)

Responses from 64 of 155 graduates with associate degrees in office management technology showed 67% used computers at work, 48% had been promoted, mean income was $16,368, and 76% wished they had had more computer training. According to responses from 34 of 62 employers, graduates were best prepared in technical knowledge but needed better…

The Delphi technique was used to identify essential course components in a university department of office administration. The study determined that the program should contain a much larger component in office technology than existed previously and that the focus should be on information management rather than office administration. (Author)

The second revision of this handbook was developed as a practical tool for insurance management for school administrators. The question-and-answer format has been used to enable the busy school administrator to quickly locate and identify his immediate area of concern. The insurance areas discussed are: insurance on real and personal property…

The glossary is one of twenty in various subject areas of vocational education designed to assist the student in vocabulary mastery for particular vocational education courses. They are part of the Vocational Reading Power Project, Title III, E.S.E.A. This glossary is for a course in total office procedure systems. It is divided into two parts:…

Emphasis is placed on the establishment of a cost effective program of records management with scientific controls of records required in the course of operating a business. The control of cost and information must be given consideration along with the problem of effective information dissemination. For success, the program's objectives must be…

Developed and tested by the Health Management Project at the MIT Sloan School of Management, this course was designed to provide a more accurate understanding of the relevance and usefulness of management education to physicians and to train physicians in some basic management skills. Its content and field tests are described. (LBH)