Scope and Method of Study: The purpose of this study was to use industry experts to identify critical skills or competencies perceived by the legal profession to be required by competent team members in the legal office environment. Specifically, this study focused on fulfilling this purpose in the context of urban Oklahoma, where a large number…

This study examines whether financial aid, specifically federal Pell grants, is associated with academic success for low-income community college students in California. Previous studies in this series of MPR Research Briefs have examined transfer patterns and the types of financial aid typically received by students in this sector. This report…

This study focused on the relationships between experiences with portfolio assessment, students' approaches to learning and their assessment preferences by means of a pre- and post-test design in an authentic class setting. The participants were 138 first-year professional bachelor's degree students in office management. They were assessed by…

The increase in student numbers and the decline in the average unit of resource since the 1990s together with the changes brought about by rising student expectations are familiar circumstances to anyone working in higher education. The authors perceive this as part of the move towards a consumer culture in the public sector. This paper gives an…

"How do I get through to this new gang of Millennial workers?" "Why can't my boss just lighten up?" Employees and managers ask questions such as these from all sides of the generational battle lines forming in workplaces today. The emerging trend of what we have called "generational diversity" in the workplace is a growing challenge for managers…

Offers suggestions on the operation of an office. (IRT)

Increased office productivity is a realistic goal for the 1980s if management approaches the problem as an evolutionary, continuous, permanent problem that will require significant capital investment and the use of some of the best talents available. (NRJ)

Questions to ask when considering the purchase of word processing equipment for an office are presented. They concern need, types of equipment, flexibility, personnel adjustment, the company's functions, feasibility studies, people to consult on the purchase, selection of equipment, and the adjustment to change. (CT)

Provides guidelines for managers to follow in learning to cope with paperwork, specifically, letters, reports, filing, and reading material. (IRT)

Points out some of the advantages of dictation equipment (both to the firm and the writer), pinpoints some of the most common problems, and supplies information to help solve the problems. (Author/IRT)

Training bosses to make better use of their support staff is a worthwhile task, but one requiring discretion. Suggestions for accomplishing the job in a participant-centered training session are offered. Three basic exercises are utilized. (AG)

Description of inefficiency and limitations of today's office systems is followed by discussion of new technologies available and their costs and benefits. (MBR)

Outlines important considerations for school administrators deciding to begin office automation. (MD)

Approaches utilized at Sam Houston State University, Huntsville, Texas, are described in an effort to illustrate how the instruction of office management procedures procedures can be made more interesting to students and effect an improved image of the importance of office management as the object of study. (AG)

Discusses the feasibility of automation for the human services. Considers the automated business office, administrative applications and the automation of direct services. (RC)