Much of the information used in this report on a model college financial aid office prepared for the Coordinating Board, Texas College and University System, was obtained from a survey conducted in 1965-66 by the Bureau of Applied Social Research of Columbia University. As part of the survey, questionnaires were sent to directors of financial aid…

A transactional system is the routine method for carrying out certain processes. This paper describes how a transactional system can be developed and operated for an office that has no computer support. The model is an Office of Institutional Research (OIR). The OIR manual (noncomputer supported) transactional system at Texas Southern University…

Described is the content of the Certified Professional Secretary (CPS) Examination and how candidates can prepare for the two-day examination. Included are five teaching suggestions to help students pass the office procedures section of the test, and information on certification criteria and the value of the CPS rating. (MS)

A survey of 14 major colleges assessed the size, composition, and function of the personnel office (e.g. ratio of central personnel employees to full-time faculty and staff). Data is presented with the conclusion that size varies within and between institutions, the variance being a function of service performed and procedures utilized. (JT)

Setting objectives and knowing how to evaluate results are important in public relations, to prevent counting news releases rather than assessing whether the target audience is reached. Suggestions include setting goals and priorities, researching audiences, focusing on communicating with key audiences, developing strategies, selecting…

User dissatisfaction with computer systems usually results from too little involvement of the user in the programing process. Defining information requirements satisfactorily and taking steps toward smooth staff acceptance of the system are important prerequisites to satisfaction with the system's design. (MSE)

By linking office systems technology with data processing operations within colleges, administrative support can be improved in the areas of: office records management, document creation and dissemination, management information, data processing, and office communications. Systems implementation efforts at Penn State are outlined. (Author/MLW)

The promise of mainframe computers in the 1970s for management information systems (MIS) is largely unfulfilled, and newer office automation systems and data communication systems are designed to be responsive to MIS needs. The status of these innovations is briefly outlined. (MSE)

A survey of 44 institutions of higher education with full-time faculty and staff between 800 and 5,500 were surveyed for information about personnel office staffing patterns, workload, benefits program participation, record-keeping, coverage by union contracts, and provision of personnel services. Results are summarized, and institutions are…

This case study examines how the University of Florida personnel office coped with reduced staff and increased responsibilities. Key strategies included systematic goal setting, staff involvement, streamlining of routine tasks, and increasing computer literacy. Increased efficiency has resulted. (DB)

Practical time management and task management advice is offered to small college communications office personnel. Workers must know how to establish priorities and stick to them, what their limits are and how to leverage time, how to promote themselves and their work, when to tap outside resources, and how to network. (MSE)

Suggestions of ways university counsel can serve the client better with greater hourly productivity. Lists advantages of attorneys working from one office and under the president (not the board), describes some systems for recordkeeping (docketing, citation file, policy orders, etc.), and outlines an approach to preventive law. (JT)

The results of the first semester's work of the Withdrawal Office of the University of Maryland, Baltimore County, are presented in four reports. A brief historical overview and introduction by Deborah Hazel Johnson describes the objectives of implementing a withdrawal procedure, the purposes of the Withdrawal Office, and procedures that were used…

This document is a checklist of 257 energy management options for small business and local government. The energy management options are categorized under: (1) Energy management strategies; (2) Buildings; (3) Lighting; (4) Water; (5) Waste operations; (6) Equipment; (7) Transportation; and (8) Food preparation. To select options for…

This model provides a structure for uniformly evaluating all operations of a school central office, where the assumption that those offices exist to provide services is tenable. The model provides a means for assessing the importance as well as the efficiency with which the tasks of central office operations are carried out. Formative data is…