This paper explores the relationship between the mid-level professional staff in a higher education setting and the organization's strategic planning process and strategic plan outcomes. Clark and Estes' (2008) gap analysis model informs this study and sets the framework for studying the relationship with respect to the knowledge, motivation, and organizational influences (KMO) which have an impact on the mid-level professional staff. The group was surveyed and the data analyzed to establish the KMO's and set the stage for future study and support of this group of professionals. Recommendations based on the gap analysis are outlined and coupled with example activities to provide the organization support in meeting their organizational goal. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]