Peer reviewedERIC Number: EJ644421
Record Type: CIJE
Publication Date: 2002
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0019-7939
EISSN: N/A
Upstairs, Downstairs: Computers and Skills on Two Floors of a Large Bank.
Autor, David H.; Levy, Frank; Murnane, Richard J.
Industrial and Labor Relations Review, v55 n3 p432-47 Apr 2002
The impact of digital check imaging technology on two bank departments was compared. In one, tasks that were not automated were subdivided into narrower jobs. In the other, managers combined multiple related tasks to create jobs of greater complexity. The consequences of technological change thus depended in part on management decisions. (Contains 27 references.) (SK)
Descriptors: Administrator Role, Automation, Banking, Computer Literacy, Job Development, Job Skills
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
